Please see below for our shipping policy. If there is something unclear, or you would like an alternative shipping arrangement, please contact us.

Processing Time

Standard orders are typically processed within 2-3  working days. After the order has been fulfilled please allows 10-12 working days for your order to arrive.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.  

Shipping Time

Once the items are ready, they are shipped using the agreed shipping method.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping times will be stated on the chosen shipping method.

Late Delivery

Please wait 7 working days from your order being placed before contacting us regarding late delivery. If 7 working days have passed, please let us know via our Contact Us page that the order is late, and we will make every effort to ensure that the matter is resolved.

Damaged Items

If you receive your item damaged, please contact us immediately with a picture of the item and a brief description of the damaged areas. You must report this to us within 48 hours of delivery.